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  • Geplaatst op vrijdag 22 februari 2019

A leading insurer from the Netherlands switches to Seneca’s forms server solution

A leading insurer from the Netherlands will develop all its online forms in the Seneca form server solution. By seamlessly integrating the forms into the Sitecore-based websites, the insurer can now optimally serve its site visitors. The solution must replace all existing customizations for simple and complex forms.

Standard solution for simple and complex forms

Online forms can no longer be ignored in the interaction on a website. Online forms support asking the relevant questions. Many forms are used on the portals of the insurer. From simple fill-in forms to more complex forms that include multiple steps, retrieve and pre-fill data and are automatically processed in a back-office system.

In the course of time, the insurer has developed a lot of customizations in different systems. Systems that fall short when dealing with more complex forms. After a quest for the ideal online form solution, the insurer selected Seneca: the processing of multiple business cases with complex forms passed the Proof of Concept with flying colors.

Integration of Seneca’s forms solution in Sitecore CMS on Microsoft Azure

The insurer will install the form solution on their Microsoft Azure environment. Because form definitions created in the Seneca’s forms solution are equipped with APIs (Application Programming Interfaces), the insurer can define the most complex forms and present them within the Sitecore pages.

Content managers who manage the websites of the insurers do not have to worry about the technology. They work with the Sitecore CMS (also in Microsoft Azure) and select the desired form based on the correct insurer and the desired form version.

It is expected that the first forms will be brought online in the second quarter of 2019.

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